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  • Call: +49 163 8528455
  • Mail: contact@oxundklee.de

Cancellation policy

Consumers are entitled to a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:

§ 1 Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise the right to cancel, you must inform us Restaurant Ox & Klee Daniel Gottschlich Im Zollhafen 18 50678 Köln E-Mail contact@oxundklee.de of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample cancellation form, but this is not mandatory.

§ 2 Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of any other type of delivery than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless you have expressly agreed to any other; in no case will you be charged any fees for this refund. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. End of the cancellation policy.

§ 3 Cancellation form

If you wish to cancel the contract, please send a message with the following content by e-mail or post to:

Restaurant Ox & Klee
Daniel Gottschlich
Im Zollhafen 18
50678 Köln

I hereby revoke the contract concluded by me

  • Goods / services
  • Ordered on / received on
  • Name of the consumer
  • Address of the consumer
  • Signature of the consumer (only for notification on paper)
  • date
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